Information Technology Technical Writer

We have a tremendous opportunity for an Information Technology Technical Writer with a $5B - $10B Indiana-based financial institution.  This role is responsible for the full lifecycle management of the Bank’s library of technology and cybersecurity policies, procedures, and standards, from creation through finalization (including ongoing reviews/updates.)

Essential Functions

The incumbent will collaborate closely with other functional area subject matter experts (Enterprise Risk, Compliance, Audit, and Information Technology) to understand, develop, and maintain the Bank’s technology and cybersecurity policies, procedures, and standards.

• Assist with presenting proposals to stakeholders for creating new policy content for governance committees.
• Responsible for aligning policies and standards to security frameworks, i.e., the NIST 2.0 Cybersecurity Framework, in support of the Bank’s cybersecurity and risk programs.
• Documenting architectural requirements for the management of technology and cyber risk.
• Provides administrative coordination across the entire lifecycle and portfolio of technology and cybersecurity policies, procedures, and standards.
• Researches, outlines, writes, and edits technology and cybersecurity content collaborating closely with various teams and departments to understand content requirements and impacts.
• Analyzes information required for the development or update of policies, standards, procedures, or process documentation to serve as a formal guide to all technology and cybersecurity measures in use at the Bank.
• Creates and maintains technology and cybersecurity document templates which adhere to organizational standards to ensure all documentation is managed to professional standards of design and readability.
• Proofreads documents for grammatical, syntactical, and usage errors, spelling, punctuation, and adherence to standards.
• Produces articles, case studies, blogs, white papers and presentations on the latest technology and cybersecurity incidents, threats, trends, and techniques for employee consumption.
• Develops content in alternative media forms for maximum usability, with consistent voice across all documentation.
• Determines the clearest and most logical way to present information for greatest reader comprehension.
• Generates innovative ideas for technology and cybersecurity content to ensure audience engagement.
• Develops editorial processes to ensure effective proofreading and project deadline fulfilment.
• Tracks new industry information, guidelines, and best practices as they arise to keep company documentation up to date.
• Assists with preparing documents for compliance audits, cybersecurity, and vulnerability assessments, and contributing to the development of the relevant compliance programs.
• Manages tracking and logging of published technology and cybersecurity communications.
• Reviews, edits, and maintains existing documentation, which can become outdated or factually inaccurate over time.
• Gathers information from subject-matter experts and develops, organizes, and writes procedure manuals, technical specifications, and process documentation.
• Partners with cross-functional leaders and stakeholders including marketing, internal communications, etc., to ensure consistency and alignment in messaging across the organization.
• Develops and implements standardized templates for various types of documents to ensure consistency in formatting, branding, and quality.

Here is what our client offers:

• A financially sound, future focused, financial institution preparing for the next phase of growth
• An opportunity to join a dedicated group of professionals focused on delivering top-quality services and products
• An opportunity to be “heard” where both your opinion and time are valued
• An opportunity to make a significant contribution and enjoy the impact of your contributions
• A great culture where people enjoy their jobs and treat each other like family

Here is what our client requires:

• Minimum of 4 years of work experience in a technical writing capacity.
• Bachelor’s degree in technical or security field, preferred
• Experience using risk management platforms such as Audit Board, preferred.
• Security certification (CISSP, CISA, CEH) preferred
• Banking industry experience preferred

If this sounds like the opportunity you have been looking for, please apply using the “Apply” link.  If you have questions about this opportunity, feel free to call Kevin O’Connor @ (724) 837-6338.

Confidentiality

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