Title: Service Lead / Service Manager
Maitland, FL | Full-Time
Company Overview
Our client is a mechanical contractor based in the Orlando area and and serves commercial and institutional clients throughout Central Florida. They are currently expanding their service division and seeking a Service Lead / Service Manager to anchor that growth.
Position Summary
This is a working leadership role. The candidate will spend the majority of their time in the field performing commercial HVAC service work — including lead DX installations, chiller and VRF commissioning, VFD work, and building controls — while taking on increasing responsibility for department operations, scheduling, and team development as the division grows. This is not a desk role — deep hands-on technical ability is a primary requirement.
Key Responsibilities
Field
• Lead DX installations from rough-in through commissioning
• Commercial HVAC service, repair, and diagnostics
• Startup and commissioning of chillers, VRF systems, RTUs, AHUs, and split systems
• VFD programming, troubleshooting, and replacement
• Building controls and automation software — Niagara, Distech, Alerton, Reliable Controls, or equivalent
• Line set installation, thermostat and controls wiring, low-voltage hookup
• Ensure all work is completed to code and company quality standards
Leadership & Operations
• Oversee scheduling, dispatch, and day-to-day service operations
• Recruit, onboard, and develop service technicians as headcount grows
• Serve as primary customer contact for the service department
• Track and report on department performance metrics
Business Development
• Identify and pursue preventive maintenance agreements and service contracts
• Develop and maintain relationships with property managers, building owners, and GC partners
Required Qualifications
• 8+ years of hands-on commercial HVAC experience
• Demonstrated experience with chillers, VRF systems, and VFDs — must appear on resume
• Hands-on experience with building controls software — Niagara, Distech, Alerton, Reliable Controls, or equivalent
• Lead DX installation and commissioning experience
• Proven experience in a lead technician, foreman, or supervisory role
• EPA 608 Universal Certification
• Valid Florida driver's license, clean record
Preferred Qualifications
• Experience with service software — ServiceTitan, FieldEdge, or similar
• Established relationships with commercial clients or property managers in Central Florida
• Demonstrated history of growing a service division or book of business
Benefits
• Performance bonus tied to service department results
• Medical, Dental, and Vision insurance
• 401(k) with company match
• PTO and paid holidays